Private Tuition

Note that: 

• .Lessons must be at least 1 hour.

• The AFHK will treat every request with due diligence.
• We might not be able to answer all requests positively – time & place of the private tuition can affect our chances to find a tutor.
• You may need to purchase textbooks or materials at an additional cost, unless otherwise specified.

Conditions of purchase: 

• The payment is required 48 hours before the first lesson or the renewal of a package.
• All private tuition purchase is valid for 6 months from the date of purchase.
• No lesson will be confirmed if the payment is not received at least 48 hours prior to the scheduled lesson time.

Cancellations and changes: 

• AFHK commits to find a teacher at requested schedule within the 5 working days from purchase. In case the student cancels the sale and requests a refund after AFHK has found a teacher, the client will be subject to a retention of 20% of the order.
• If prior notice is given before 24 hours, the lesson or lessons will be postponed to another day or hours, according to the availability of the centre and of the assigned tutor.
• Failure to notify AFHK of a lesson cancelation 24 hours before the scheduled lesson time will result in the full fee being charged for the lesson. All notification must be done FIRST BY WhatsApp on 53431885 (Wan Chai Centre), 92624013 (Jordan Centre), 46205239 (Shatin Centre). THEN BY E-MAIL sent to: privatetuition@afhongkong.org.
• Cancellations on behalf of minors must be made by their parent/s or guardian/s.
• For semi-private tuition shared amongst multiple students, no split of credit will be possible once the tuition has been organised and paid for. The Alliance Française will not be held responsible for students’ changes in work commitments or personal circumstances when one student cannot attend the group tuition.

Refunds and credit notes: 

• If a student arrive more than 15 minutes after the scheduled start of the lesson, the tuition will not be extended and no refund will be given.
• Similarly, the Alliance Française de Hong Kong cannot be held responsible for any difficulties preventing a student to arrive on time for a lesson that are not directly within the control of the student e.g. changes in work or personal circumstances or if the traffic is bad or for minor climate issues.
• In case of T8, classes will be rescheduled accordingly with the teacher.
• In case serious illness or hospitalization, a credit or a refund may be granted upon presentation of a medical certificate (Administration fee applies) according to AFHK discretion. All applications for a Letter of credit or refund must be addressed to the private tuition coordinator: privatetuition@afhongkong.org
• Cancellation by the AFHK: In the event of the AFHK experiencing problems at the time of a scheduled lesson and we are unable to provide our regular services, we will arrange for another lesson at the earliest convenience for both student and tutor. Alternately, AFHK will charge accordingly and organise a Letter of credit for future lessons.

Disclaimer: 

AFHK makes every effort to ensure that course information provided is correct at all times. It reserves the right to change the location of private tuition sessions, fees and tutors when necessary. All attempts will be made to notify enrolled students of changes.

Jurisdiction: These terms and conditions will be governed by and construed in accordance with the laws in force in the Hong Kong S.A.R. and, by signing this agreement, you submit to the non-exclusive jurisdiction of the Courts of this territory.

請注意：
每堂課必須至少一小時。
因應時間或地點能未必安排到老師，但我們會盡量滿足各個要求。
費用並不包括課本，如必要續另外購買。

條款：

• 私人補習的學費必須在第一課之前的48小時繳付或在課程續期之前繳付。
• 由付款日起計，所有私人補習的學費之有效期為6個月。
• 在預定上課時間前的48小時仍未收到應付款項，本會將無法確認任何課程。

取消或更改上課時間

• 若本會在 24 小時前接獲通知，則課堂可按指定導師及上課中心的實際情況而順延至另一天或時間。
• 如未能在預定上課前24小時通知香港法國文化協會有關取消課堂，則該堂課將被收取全額費用。所有更改必須事先以WhatsApp: 5343 1888（灣仔中心），92624013（佐敦中心）， 46205239 (沙田中心） 通知，然後再以電郵(privatetuition@afhongkong.org)書面通知本會。
• 未成年的學員若更改或取消上課時間必須由父母/監護人作出書面通知。
• 成員兩位或以上的小組私人補習班，若其中一人因工作或個人理由不能出席已預先安排和已繳費的課堂，法協將不會承擔課堂費用均攤退還的責任。

• AFHK commits to find a teacher at requested schedule within the 5 working days from purchase. In case the student cancels the sale and requests a refund after AFHK has found a teacher, the client will be subject to a retention of 20% of the order.

退款及備用付款證明：

• 如學員遲到超過預定開始時間15分鐘，上課時間將不會獲延長或退款。
• 同樣，學員因各種不能避免的情況引致未能準時上課，如工作、個人情況、天氣或的交通狀況等，香港法國文化協會將不會承擔任何責任。
• 八號風球懸掛時， 預定課堂將會延期並與老師另約時間。
• 學員若因患重病或必須住院而未能預期上課，並能提交有效之醫生證明文件，本會將會考慮退回已繳的學費，或以「備用學費證明」保留學費(手續費適用)作日後報讀課程之用
• 所有申請必須以書面形式電郵至privatetuition@afhongkong.org。
• 如香港法國文化協會未能按預定上課時間如常地提供服務，我們會盡快按學生和導師的實際情況安排另一堂課。或者，香港法國文化協會可發出「備用學費證明」留作日後課程之用。

免責聲明:
香港法國文化協會盡一切能力確保在任何時候所提供的課程信息之準確性。在必須要時，香港法國文化協會保留更改私人補習的上課地點、學費和導師的權利，並盡一切方法通知與相關改變有關的登記學員。